The wait time for a DFS sofa can vary depending on the type of product you want and the store. The wait time for a sofa in store is usually between 2-4 weeks, but if you order online, it can take up to 12 weeks.
Why do DFS sofas take so long to deliver?
Because we are a manufacturing business, industry wide shortages of foam have impacted our ability to manufacture and deliver furniture to meet some of the estimated dates we’d previously given and we apologise to any customer who has experienced delays.[1]
How long does it take for a new sofa to be delivered?
Sofa delivery can take anywhere from the same day to 12 weeks or even more, this all depends on the kind of sofa you buy. To get quick delivery of your sofa, try buying a sofa that is already in stock and does not require any customization.[2]
How long do DFS sofas last?
15 year guarantee. We put over 50 years of experience and expertise in to making sure you never need to use your guarantee. However, i. Recliner mechanisms, sofa bed mechanisms, stitching and electrical parts are covered for 2 years….[3]
How can I check my DFS delivery date?
The ‘track my order’ tool on our website is the best way to keep informed about your estimated delivery date.[4]
Does DFS call before delivery?
The day before your chosen delivery date, you will be given a 3-hour delivery window. As soon as our delivery team is on its way, they’ll give you a quick call to let you know. This is usually 30 – 60 minutes before they are due to arrive.[5]
Why is it taking so long to get a sofa?
Companies say unique headwinds have resulted in delays: a combination of Covid-related problems, increased demand for housing (and thus furnishings), extreme weather and an unexpected foam shortage that is so severe it was even addressed in the British Parliament.[6]
Why is 2022 furniture so long?
Delays are happening because we need more skilled drivers to transport the items to stores. There’s a shortage of shipping containers and available to move merchandise from port to port, domestic and international. The lumber industry is still catching up after the shutdown.[7]
Where are DFS sofas made?
Along with two more factories in Doncaster and Long Eaton, it means DFS now makes nearly all of its fabric sofas in the UK, accounting for half of all furniture sold by the company. Only the labour-intensive leather products are still made abroad.[8]
Can I cancel my DFS order?
Where you purchased Products* exclusively via our Website or Websales and have not seen them in a store prior to purchase, then you are entitled to change your mind and cancel your Contract up to 14 days after delivery.[9]
Are DFS and Sofology the same company?
The DFS Group is the UK’s leading retailer of living room and upholstered furniture. We design, manufacture, sell, deliver, and install an extensive range of upholstered and other furniture products for our customers under our DFS, Sofology and Dwell brands.[10]
Why is my new sofa creaking DFS?
The finished frame needs to be strong, yet flexible to work with your sofa’s suspension system. This flexibility can cause creaking or squeaking from time to time as it flexes. New furniture can creak as it beds in. Over time, with normal use, the surface becomes smooth and the creaking will reduce.[11]
Can I return a DFS sofa?
You may return merchandise bought at any DFS store for a full refund or exchange within 90 days of purchase with a receipt.[12]