In the UK, it is not uncommon for a customer to wait up to three weeks for their sofas to be delivered. This is because there are many factors that can affect the delivery time.
The company may have a backlog of orders, or they might be waiting on stock from their suppliers. The furniture might also need to be made-to-order and this can take time as well.
Why do sofas take so long to arrive?
Even U.S.-made furniture is taking longer to make, though, due to a foam shortage that has affected manufacturers. That started when Texas was stuck in a deep freeze in February, since chemical plants that provide the necessary components to make the foam were shut down for extended periods.[1]
Why do DFS sofas take so long to deliver?
Because we are a manufacturing business, industry wide shortages of foam have impacted our ability to manufacture and deliver furniture to meet some of the estimated dates we’d previously given and we apologise to any customer who has experienced delays.[2]
How long is delivery wait DFS?
The day before your chosen delivery date, you will be given a 3-hour delivery window. As soon as our delivery team is on its way, they’ll give you a quick call to let you know. This is usually 30 – 60 minutes before they are due to arrive.[3]
Why does furniture take so long to make?
Supply chain delays and shortages have resulted in major cost increases for virtually every component and raw material needed to make furniture. Shipping and delivery costs have jumped, while service has deteriorated. Manufacturers are increasing costs to retailers. Retailers are raising prices to their customers.[4]
Why is 2022 furniture so long?
With each COVID surge experienced in countries across the world, especially Vietnam, a hub of furniture production, factories had to limit their production time and time again. This created a backlog of furniture delays that is still being worked through.[5]
Can you take a window out to get a sofa in?
Fitting a sofa through a window opening is usually easier than fitting it through a doorway, since windows can be up to a foot or two wider. The removal process itself is straightforward, and we’ll re-install your window on the same day.[6]
How long do DFS sofas last?
15 year guarantee. We put over 50 years of experience and expertise in to making sure you never need to use your guarantee. However, i. Recliner mechanisms, sofa bed mechanisms, stitching and electrical parts are covered for 2 years….[7]
Are DFS sofas made in UK?
We know a thing or two about sofas That’s because we’ve been making high quality, comfy and stylish sofas for 5 decades, many right here in the UK.[8]
Can I collect my sofa from DFS?
Our innovative Sofa Rescue scheme makes it easier than ever before for customers to remove their old sofa and help divert it from landfill.[9]
Can I claim compensation for a failed delivery?
Your item was delivered by a courier You can ask them to redeliver your item. You can ask for a full refund if: a delivery date was essential and wasn’t met. a delivery date was agreed but wasn’t essential, and a second date also wasn’t met.[10]
Does DFS have time slot?
When your sofa is ready and has arrived at the centre, you can arrange a delivery slot through our automated system, or we will give you a call to organise a convenient date.[11]
What is DFS returns policy?
You may return merchandise bought at any DFS store for a full refund or exchange within 90 days of purchase with a receipt. For all returns, merchandise must be presented in its original packaging, with warranty card, jewelry certificate, tags, not used, worn, consumed or damaged.[12]